Social Worker, Elaine, talks about how her role has changed in the last few months.
“Not just a source of practical advice, my role as a Social Worker is one of emotional support too. Somebody to talk to about worries, wishes and the future.
Bereavement support has always been very much part of what I do, but recently this aspect of my work has increased, and I am working more intensely with families – communicating on the phone, by email, video call, text, and even WhatsApp.
Bereavement is always harrowing, but now more than ever, our support is needed – whether keeping connected with loved ones in isolation, supporting younger family members who have lost a parent, advising about registering a death or adhering to new funeral guidelines. My day feels quite different, but my responsibilities remain the same, being somebody people can turn to if they need advice or support.”